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Cognos Cloud Migration: Friday, November 17th

Posted on November 16, 2023 in #tla

OIT will be migrating IBM Cognos to the cloud on Friday, November 17th; the service will be unavailable for a short time from Friday night through Saturday morning.

What does this mean for you?

If you are accessing any advisor reports:

  • The URL will be changing from cognos.oit.uci.edu/ibmcognos to uci.ca.analytics.ibm.com
  • Any explicit bookmarks/embedded links will need to be updated (update your bookmarks)

There will be a redirect in place through the end of 2023 before the on-premise Cognos is fully retired

If you are accessing any academic leader (chair to dean) or instructor reports:

  • No changes, we migrated all of these to Tableau prior to this migration

This will be prompted each time you login, but you can select “Remember me” to have the page remember your account.

For the first time after you login, an IBMid will be created and you will need to acknowledge the IBMid Account Notices:

There should be no changes to the functionality or useability of the reports.

Report any issues you are experiencing to us and we’ll pass them along to the Cognos support team.

Health Sciences Employees​

Your login will be UCInetID@uci.edu NOT UCInetID@hs.uci.edu. If you enter @hs.uci.edu, you will be prompted for an IBMid password (see screen below), and will not be directed to UCI’s single sign-on. If you get this screen, please check you are using @uci.edu or contact the EEC.

Common Questions:

  • Q: Do I need to create a new IBMid?
  • A: No. The IBMid is your UCInetID@uci.edu.
  • Q: Will there be any functional changes for users?
  • A: No. Other than the URL and login screen change, everything else should be the same as it currently is.
  • Q: Is there anything else I need to prepare or do prior to the migration?
  • A: There shouldn’t be. We have emailed those directly in efforts of getting everything prepared and cleaned up prior to Friday. All content, unless otherwise noted, will automatically be migrated over, including scheduled reports.
  • Q: Will the current URL still work?
  • A: Yes, for the next 2 months. As mentioned below, we are implementing a URL redirect, but this will only be temporary. Any bookmark or explicit URL should be updated to the new URL as soon as possible. We are hoping to log users who are using the redirect, in hopes of getting the URL updated correctly. By the end of the year, we will remove the redirect and replace it with a landing page to direct users to the new URL.
  • Q: Will there be any changes to the maintenance windows (currently scheduled every Friday from 10pm – 1am)?
  • A: IBM will now be responsible for the maintenance and it will be completed on the third Saturday of the month. Time appears to fluctuate based on the type of maintenance that is required. We will update the information on Decision Support and send out communication if there is any downtime. They also maintain the following site with the status of the environment: https://cognos-analytics.status.io/ (We are Cognos Analytics on Cloud – Hosted – Dallas).